Privacy Policy

1. Introduction

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Valencia Pub Crawl, by Carmen Crawls ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website carmen-crawls.com, use our services, or engage with us in any other way. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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2. Information We Collect

 

2.1. Personal Information

 

We may collect and process the following personal information from you:

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• Name

• Email address

• Phone number

• Payment information

• Any other information you provide to us when booking our services or contacting us

 

2.2. Non-Personal Information

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We may also collect non-personal information that does not directly identify you, including:

 

• Browser type

• Operating system

• IP address

• Pages visited on our website

• Time and date of visits

• Referring website addresses

 

3. How We Use Your Information

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We use the information we collect for various purposes, including but not limited to :

 

• To process and manage your bookings

• To communicate with you regarding your booking or inquiries

• To personalize and improve our services

• To send you promotional materials and offers (if you have opted in to receive them)

• To comply with legal obligations

• To analyze website usage and improve our website

 

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

 

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and customer service.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: We may transfer your information in connection with a merger, sale, reorganization, or other transfer of our business assets.

• Consent: We may share your information with your consent or at your direction.

 

5. Data Security:

 

We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

 

6. Your Data Protection Rights

 

Depending on your location, you may have the following rights regarding your personal information:

 

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe